TCS Takes Over Best Buy India GCC for AI Expansion

Tata Consultancy Services

and Best Buy have entered into a multi-year agreement to transition Best Buy’s Global Capability Center (GCC) in India to TCS. The agreement was announced on October 1, 2026. Best Buy India GCC to Become AI-Native Centre: Under the agreement, the Best Buy India entity will transition to TCS while continuing to support Best Buy’s business. The centre will gradually be transformed into an AI-native Capability Center, combining Best Buy’s retail and enterprise knowledge with TCS’ technology, engineering, AI and global delivery capabilities. The teams will work on: Redesigning workflows using AI Developing AI-powered experiences and solutions Scaling AI capabilities across Best Buy’s business Supporting technology and engineering requirements TCS Expands Its GCC Strategy The transaction strengthens TCS’ presence in the Global Capability Center segment, where technology companies are increasingly helping enterprises build, operate and transform their captive technology centres. Best Buy employees will transition into TCS’ global organisation, giving them access to TCS’ learning ecosystem, AI skills and global opportunities. For TCS, the agreement combines an existing retail technology relationship with its broader AI, engineering and global delivery capabilities, while Best Buy retains the business and technology knowledge of its India team. Financial terms of the newly announced agreement were not disclosed by the companies. Disclaimer: This content is for educational and informational purposes only and should not be considered investment advice or a recommendation to buy or sell any security. Investors should conduct their own research and consider their risk profile before making any investment decision.