Firstsource Solutions Q2 2025 Performance & Strategic AI Investment in *****

Firstsource Solutions Ltd. (NSE: FSL) has reported steady growth for the second quarter of 2025, demonstrating robust operational execution and advancing its strategic transformation agenda. Q2 2025 Financial Highlights (Consolidated) The company delivered consistent sequential growth across key metrics: Net Profit: Grew 6.0% quarter-on-quarter (QoQ) to ₹179 crore, compared to ₹169 crore in the previous quarter. Revenue from Operations: Increased 4.3% QoQ to ₹2,315 crore. EBIT (Earnings Before Interest & Taxes): Grew 6.4% QoQ to ₹266 crore, outpacing revenue growth. Margin Expansion: Operating margin improved to 11.5%, a 30-basis-point increase from 11.2% in Q1, reflecting enhanced operational efficiencies. Operationally, the total headcount expanded to 35,997, with a net addition of 1,502 employees during the quarter, scaling capacity to support sustained client delivery and growth. Strategic Initiative: Investment in ***** In a key strategic development, Firstsource announced a significant investment in ***** an advanced enterprise AI agent infrastructure platform. This platform specializes in enabling organizations to build secure, reliable, and interconnected AI agents anchored by robust knowledge bases, orchestration, and responsible AI governance. This investment is a cornerstone of Firstsource’s UnBPO™ vision—a transformative model integrating human intelligence with responsible, enterprise-grade AI to foster adaptive, purpose-driven organizations. As stated by Chairman Sanjiv Goenka, this partnership accelerates the UnBPO approach by deploying scalable AI agents designed for complex, regulated environments. As AI transitions from experimentation to production, this move positions Firstsource to meet the demand for automation solutions that amplify human capability while upholding stringent enterprise readiness and trust standards.