To revolutionize global capability centers, Infosys introduces the AI-first GCC concept.

IT giant Infosys Ltd on Monday (November 17) said it has introduced its AI-first GCC model, a specialised offering designed to accelerate the setup and transformation of global capability centres (GCCs) into AI-powered hubs for innovation and growth. The model enables enterprises to reimagine their GCCs as strategic assets that support innovation, agility, and competitive advantage in an AI-first environment. The company noted that the launch builds on its experience from more than 100 engagements with local GCC entities across industries. This includes setting up and managing GCCs for organisations such as Lufthansa Systems, zooplus, and Danske Bank. Infosys stated that the model is designed to address challenges businesses face when scaling or transforming their GCCs.