ECLERX

eClerx Services – Digital Operations & AI-Driven Business Services Leader

eClerx Services Limited is a leading Knowledge Process Outsourcing (KPO) and business transformation company providing data analytics, digital operations, automation, AI-enabled services, and customer experience solutions to global clients across financial services, telecom, media, retail, and technology sectors. Key Financial Highlights • FY26 revenue exceeded ₹3,700 crore, driven by strong demand for digital and data-led services. • FY26 net profit crossed ₹600 crore, reflecting healthy profitability. • EBITDA margins remained robust at around 25%+, among the highest in the sector. • Strong cash reserves and a debt-free balance sheet. • Consistent dividend payouts supported by healthy free cash flow generation. Investment Rationale • Beneficiary of rising demand for AI, automation, analytics, and digital transformation services. • Asset-light business model with strong cash generation and high return ratios. • Deep expertise in financial services and customer operations creates strong client stickiness. • Growing adoption of AI-led process optimization provides new growth opportunities. • Strong balance sheet supports expansion and shareholder returns. • Attractive niche player in the high-margin KPO and digital operations segment. With its strong digital capabilities, high-margin business model, robust cash flows, and increasing exposure to AI-driven transformation, eClerx is well-positioned to benefit from the growing global demand for outsourced analytics and business process services.