Introduces Chia, an EnterpriseGrade Conversational AI Agent - Ramco Systems Ltd

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Ramco Systems Introduces Chia, an EnterpriseGrade Conversational AI Agent for Better Customer Experience Part of Ramco’s new AI-driven task automation suite, rTask, Chia delivers enterprise-grade conversational Agents that goes beyond answering queries to reason, decide, and act, executing end-to-end workflows across enterprise systems. This platform empowers organizations to shift from “human-in-the-loop” support models to a future of exception-based human involvement, where AI handles the heavy lifting. Chia does this by executing multi-step backend actions to resolve customer requests, integrating seamlessly with enterprise systems all while operating within defined goals, compliance policies, and guardrails. At the heart of Chia is a no-code AI Agent Foundry that enables CX teams to design, configure, and deploy AI Agents using plain English instructions, without waiting for engineering cycles