Fusion CX Files for ₹1,000 Cr IPO – Here's What You Need to Know.

Fusion CX Ltd, a company that helps businesses manage customer service through calls, chats, emails, and social media, is planning to raise ₹1,000 crore through an Initial Public Offering (IPO). What's in the IPO? • ₹600 crore: Fresh shares (new money going to the company) • ₹400 crore: Offer for Sale (OFS) by existing promoters — PNS Business and Rashish Consultants, selling ₹200 crore each Where will the ₹600 crore be used? • To repay debts (company owes ₹302.16 crore fund-based and ₹26.53 crore non-fund-based as of April 30, 2025) • To invest in its tech tools Arya and MindVoice via its subsidiaries Omind Technologies Inc. and Omind Technologies Pvt Ltd Who’s managing the IPO? • Nuvama Wealth, IIFL Capital, and Motilal Oswal are the lead managers About Fusion CX • Offers smart, multilingual customer service using AI tools • Works across industries: telecom, healthcare, finance, retail, and tech • Present in 15 countries with 40 delivery centres • Grown through strategic acquisitions How’s the company doing? • FY24 Revenue: ₹991.32 crore (↓ from ₹1,104.99 crore in FY23) • FY24 Net Profit: ₹67.85 crore (↑ from ₹59.79 crore in FY23) Fusion CX is looking to strengthen its tech and reduce debt with this IPO. Keep an eye on it if you’re exploring upcoming public issues.