Tech Mahindra, Microsoft collaborate to launch ontology-driven agentic AI platform

Tech Mahindra has entered into collaboration with Microsoft to launch an ontology-driven Agentic AI platform that accelerates telecom and enterprise data modernization. Built on Microsoft Fabric and Azure AI Foundry, the solution enables explainable, auditable, and real-time AI-powered decision-making while supporting secure, governed deployment of AI agents. As telecom operators and enterprises expand through mergers and acquisitions and manage increasingly complex data ecosystems, the gap between enterprise metadata and actionable insight continues to grow. Together, Tech Mahindra and Microsoft will address this challenge by transforming enterprise metadata into structured, reusable data products that fast-track data mesh adoption from strategy to execution. Through multi-agent orchestration, the platform enables real-time monitoring, reasoning, and recommendations across key telecom use cases such as churn prediction, fraud detection, revenue assurance, and network optimization. Its semantic-first design helps reduce hallucination risk, improves root-cause analysis, and supports compliant AI operations in highly regulated environments.