Wipro renews digital workplace services contract with ABB

Wipro has renewed its long-standing Digital Workplace Services contract with ABB, a global technology leader in electrification and automation. Building on an established relationship spanning multiple years, the company will continue delivering end-to-end AI-enabled Digital Workplace Services for ABB's global operations while further enhancing employee experience through advanced automation, AI-powered service capabilities, and workplace modernization initiatives. Powered by Wipro Intelligence, the unified suite of AI platforms, solutions and transformative offerings, this engagement will modernize ABB’s digital workplace with AI-led, experience-centric capabilities delivered through the company’s AI Live Workspace and Digital Workplace Services offerings and operationalized through WINGS, the company’s AI-powered delivery platform for operations. Through SmartOps, the company’s AIOps capability, the focus will be on more autonomous and predictive workplace services, including GenAI-powered self-service, virtual agents, auto-remediation and AI-assisted dispatch. By harnessing telemetry and usage insights, the company will optimize device lifecycle management and strengthen endpoint security operations, while supporting ABB’s digital transformation and sustainability ambitions. This expanded engagement further reinforces the company's long-standing presence in the industrial and manufacturing sector, where enterprises are increasingly modernizing workplace operations to improve agility, productivity, and employee experience at a global scale.