A report indicates that India is home to over fifty percent of the world’s Global Capability Centres (GCCs).
India has solidified its position as the worldwide center for Global Capability Centres (GCCs), accommodating nearly 1,700 of roughly 3,200 such centers globally, representing about 53% of the total worldwide, as per property consultancy Vestian. Initially created for IT assistance and behind-the-scenes functions, Indian GCCs have transformed into hubs of innovation, research, and product development. Key tier I cities like Bengaluru, Hyderabad, Chennai, Delhi NCR, Mumbai, and Pune host 94% of India’s GCCs due to their skilled workforce, forward-thinking policies, and solid infrastructure. Nonetheless, industry specialists believe that the upcoming growth phase will emerge from tier II cities, supported by plans in the Union Budget 2025-26 to establish a nationwide framework for GCC development beyond metropolitan areas. Cities such as Jaipur, Bhubaneswar, Indore, Coimbatore, and Visakhapatnam are currently under active evaluation for new centres. Fueled by increasing needs for scalability, adaptability, and entirely managed office environments, the GCC sector in India is projected to expand at a Compound Annual Growth Rate (CAGR) of 8% until FY28. Vestian anticipates that the number of GCCs will exceed 2,100 by that time, with approximately 150 new centres being created each year. The IT and IT-enabled Services (IT-ITeS) sector dominates with a 49% portion of the total GCCs, while the Banking, Financial Services and Insurance (BFSI) segment follows with 17%. The healthcare, engineering, consulting, telecom, and media industries together represent an additional 19%. This movement towards tier II cities, combined with India's advantages in cost, talent, and scalability, is anticipated to reshape the global GCC landscape, reinforcing India’s status as a key destination for enterprise-level innovation and support.

















